Pondocean Research Lab / Field notes
chrrpr comes out of ongoing independent research at Pondocean Research Lab: how agents should start contact, how people answer, and what a channel between them needs. Here's what's in progress. Papers aren't published yet; get notified when each one is.
Agents are good at staying quiet. Starting contact is the hard part. What happens when an agent opens the way a person would, and why that works on people who ignore reminders.
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Getting someone's attention and telling them the thing are two different jobs. A case for separating them, and what it changes about when a message should land.
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What if an agent anticipated how you'd answer before it spoke? A look at prepared responses in voice, and the one rule speech never lets you break: words said can't be unsaid.
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When should an agent interrupt you? Urgency, attention and consent: the difference between a tap on the shoulder and a hand on the wrist.
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For many people, the hardest part of any task is starting it. What happens when the nudge has a voice and knows how to use it in your favor.
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One agent, many channels: how the same intent should sound when not every channel has the same delivery.
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